OPTIMA COMUNICACION Y PROTOCOLO, SL has undertaken to make its website accessible, in accordance with the
Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for
public sector mobile devices.
This accessibility statement applies to the website


This website is partially compliant with Royal Decree 1112/2018 (equivalent to WCAG 2.1 compliance level A and AA requirements) due to the exceptions listed below.


The content listed below is not accessible for the following reasons:

  1. Lack of compliance with Royal Decree 1112/2018 There could be some specific editing errors on a web page.
  2. Disproportionate burden. Does not apply.
  3. The content does not fall within the scope of applicable law. There may be office files in PDF and other formats published before September 20, 2018 that do not fully meet all accessibility requirements. Although efforts have been made to ensure that most of them do comply. Third party content that is not funded or developed by us or under our control.


This statement was prepared on 02/14/2023.
The method used to prepare the statement has been a self-assessment carried out by the body itself.
Last revision of the declaration: 02/28/2023.


You can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018)
for example:

• report any possible breach by this website
• convey other content access difficulties
• Formulate any other query or suggestion for improvement related to the accessibility of the website.

through the next Contact Form or calling the phone 975228412.

You can present:

• a Complaint regarding compliance with the requirements of RD 1112/2018 or
• a Request for Accessible Information regarding:
or contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4
or content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the Request for accessible information, the facts, reasons, and request that make it possible to verify that it is a reasonable and legitimate request must be clearly specified.

through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as the rest of the options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and processed by the Administrator of OPTIMA COMUNICACION Y PROTOCOLO, SL

5. Application procedure

If, once a request for accessible information or complaint has been made, it has been rejected, the decision is not agreed, or the response does not meet the requirements set forth in article 12.5, the person concerned may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having obtained a response.

The claim can be filed through the Generic Instance of the electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as in the rest of the options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.

Claims will be received and processed by the Undersecretary for Economic Affairs and Digital Transformation of the Ministry of Economic Affairs and Digital Transformation

6. Optional content

OPTIMA COMUNICACION Y PROTOCOLO, SL's main objective is to make its website as accessible and usable as possible. For this reason, it has been designed to adapt to current standards and regulations in relation to accessibility, complying with all priority 2 (AA) verification points defined in the Web Content Accessibility Guidelines (WCAG 2.1) specification by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), for which reviews are carried out prior to each publication of new content. In any case, it is possible that you will find a page that does not adapt to the 100% to these standards, since some of the sections contained in the portal are in the process of adaptation and improvement. If you experience any difficulty in accessing the information contained in this website, please contact us using the following Contact Form. We will make the necessary improvements as soon as possible.

The website is designed with the responsive or adaptive design technique, with which it is optimally displayed from desktop computers to tablets and mobile phones.


By pressing a certain key combination you can quickly access certain pages or page contents.

Depending on the browser you use, the procedure is different. Next, we explain how it works for the most common browsers.

text size

Font sizes are defined with relative units so you can increase or decrease the font size from the browser options.

To resize everything on the page:

Accessibility control tool

In addition to the shortcuts described above, users have the ability to quickly access various accessibility control tools by clicking on the icon at the top right of the entire website with an icon representing the human form (accessibility symbol ).

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